1. Order Processing
All orders placed at Sri Atchayam Store are inspected for quality and securely packed within 24 to 48 hours of order and payment confirmation. Since many of our handicrafts, brass idols, and silver items are artisan-crafted, delicate items may undergo additional protective wrapping to ensure zero transit damage.
2. Delivery Timelines
- Within Tamil Nadu: Estimated delivery in 2 – 4 business days.
- South India (Kerala, Karnataka, Andhra Pradesh, Telangana): Estimated delivery in 3 – 5 business days.
- Rest of India: Estimated delivery in 5 – 7 business days.
3. Specialized Packaging for Fragile Items
Delicate items like Navratri Golu dolls, clay collections, velvet rangolis, and brass idols are packed using multi-layer bubble wrap, foam corner protectors, and heavy-duty corrugated packaging boxes to ensure safe arrival at your doorstep.
4. Tracking & Support
Once your order is dispatched, tracking details and courier airway bill numbers will be sent directly to your provided WhatsApp number and email address. For shipping inquiries, you can also reach us via WhatsApp at +91 96880 44297.